Our Policies & Our Promise to You
Service: We maintain our small family business by using the standards rarely found, we care about our product and have pride in what we do. We guarantee quality structure and comfort. Our wood beach chairs and beach umbrellas are assembled and shipped only after inspection. We realize our products represent us, and we strive to maintain our outstanding quality and service.
Quality: Our wood beach chairs and umbrellas are manufactured in the USA. All beach chairs are manufactured using white oak and assembled with rust proof brass hinges and hooks. We use the highest quality marine grade fabric to extend the life of your chairs and umbrellas. Your expectations of commercial quality at affordable prices will be met!
Returns: If you find when you receive your product you have a question or concern, there is no need to receive an RMA, or hassle with a refund form. Simply give us a call or email within 7 days of receipt of your item. Special order items cannot be returned. We are confident you will be satisfied or we will make it right but should you need to return an item, please return it in new condition, in original packaging shipped via UPS or Fed Ex.
Change Your Mind? Please contact us as soon as possible should you have a change or cancellation. We will always try to cancel the order with no charge unless the manufacturing of your item has begun. Small charges may apply depending on where we are in the manufacturing process. Please note once an item has shipped, the order cannot be cancelled.
Sales Tax: We are required by the Florida Department of Revenue to collect sales tax on any items shipped into the state of Florida.